Testimonials.

Testimonials.


  • "Wow, what can I say — if you’re ever looking for a babysitter, nanny, or someone truly special to care for your little ones, look no further than Trennae. My 2 year old daughter Chanel has been in her care since she was just 8 months old, and the bond they share is something so beautiful to watch. Chanel absolutely adores her — and as a mum, that kind of trust and connection means everything. Trennae goes above and beyond in every way. From doing Chanel’s hair in adorable hairstyles daily, to creative play, art, singing, dancing, reading and making sure she’s happy, settled, and well-fed — she puts so much love and effort into every moment. It’s never just “care” with her, it’s genuine connection and passion. I trust her with my whole world, and that says everything. Seeing her create Soft Haven & Co. makes complete sense — she is truly doing what she was born to do. Any family or event that has her involved will be incredibly lucky."

    —Kelly Family

  • “Soft Haven & Co. cared for my two children while I attended a family funeral, and I truly cannot recommend them highly enough. During such a difficult time, they gave me complete peace of mind knowing my little ones were safe, supported, and genuinely cared for. It allowed me to be fully present over those few days, which meant more than I can put into words.”

    —Parmaksiz Family

  • "A professional, sensitive and caring team that delivers on their promises. I felt comfortable and the kids felt safe."

    —Stone family

  • “We honestly couldn’t have asked for a better experience. Having a travel nanny with us felt less like hiring a service and more like having a trusted family member by our side. Throughout our time away, the kids were not only safe and cared for. They were genuinely happy, settled, and able to enjoy the experience just as much as we did. It gave us complete peace of mind knowing they were in such calm, capable hands. We were able to be fully present, relax into the trip, and actually enjoy the moments. Something that’s hard to do when travelling with little ones. Soft Haven & Co. created a space where our children felt comfortable, understood, and supported, no matter where we were and that made all the difference for our entire family. We would recommend this service to any family travelling with children. It truly was one of the best decisions we made.”

    —Thorne Family

  • “We have older kids, so we didn’t need help with nappies or bath times what we needed was space to actually relax. Soft Haven & Co. gave us exactly that. Our nanny took the kids to the movies, spent time with them by the pool, and kept them happily occupied while we had a sleep-in and even managed to sneak away for a massage. It completely changed the feel of our trip. It wasn’t about having someone else to entertain it was having someone there purely to support us and make everything easier. Honestly, one of the best holiday decisions we made.”

    - Hobbs Family

Integrity, creativity, and empathy shape the way we work.